Zendesk is a customer service platform that builds software to empower organization and customer relationships. It gives you the tools to deliver better customer service. It takes minutes to get going and it's easy to manage. Customer interactions across phone, chat, email, social media, and any other channels
Olark is easy-to-use live chat software that lets you talk to customers on your website. Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.
Analytics / Tracking