MailChimp is a unified online marketing platform helping you send e-mails, creating advertisements and grow your business. Initially started as e-mail marketing, MailChimp now offers a variety of tools and resources to make smarter marketing. Now with MailChimp, which is known as just an e-mail marketing platform with easy templates, you can create a website easily and you can even buy a domain or transfer yours. The platform also offers social media management and digital ads. Or you can use MailChimp as a marketing CRM, by generating leads via sign-up forms. It's very simple and easy to create a customer journey together with automation. It additionally provides a content studio and creative assistant that you can create dynamic contents. Within all these varieties of tools, MailChimp moreover offers insights and analytics to improve your marketing and drive better results.
Zendesk is a customer service platform that builds software to empower organization and customer relationships. It gives you the tools to deliver better customer service. It takes minutes to get going and it's easy to manage. Customer interactions across phone, chat, email, social media, and any other channels
Olark is easy-to-use live chat software that lets you talk to customers on your website. Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.