customer engagement and support. Intercom assists you to build personalized customer relationships with conversational and messenger-first experiences at every stage of the lifecycle. The platform has three main modules; a live chat to create customer relationship, automated emails to turn users into buyers, and an educational one for user's issues. You can use Intercom to improve your business over the customer lifecycle by targeting various audiences with tailor-made communications. Or give real-time customer care at scale with collaborative inbox, automation and self-service.
Zendesk is a customer service platform that builds software to empower organization and customer relationships. It gives you the tools to deliver better customer service. It takes minutes to get going and it's easy to manage. Customer interactions across phone, chat, email, social media, and any other channels
Olark is easy-to-use live chat software that lets you talk to customers on your website. Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships.