Zendesk is a customer service platform that builds software to empower organization and customer relationships. It gives you the tools to deliver better customer service. It takes minutes to get going and it's easy to manage. Customer interactions across phone, chat, email, social media, and any other channels
Everything your team needs to uncover insights. Hotjar is a powerful tool that reveals the online behavior and voice of your users. By combining both Analysis and Feedback tools, Hotjar gives you the 'big picture' of how to improve your site's user experience and performance/conversion rates. heatmaps, visitor recordings, conversion funnels, analytics.