ServiceNow is a cloud-based IT Service Management software helping companies to automate IT and business processes. ServiceNow is an ITSM platform that offers management for IT, employee, customer and creator workflows to optimize productivity, cost and resilience. ServiceNow is a comprehensive platform that provides products for workflow management in any industry. The platform delivers several workflow products for service and operation management as well as DevOps, security, compliance and performance management. ServiceNow helps you connect people, functions and systems in your organization by optimizing workflows and operations. Some of the products in the platform are as follows; IT Service Management, IT Operations Management, IT Business Management, IT Asset Management, DevOps and Security Operations. With ITSM, you can provide resilient services to increase productivity. With ITOM, you can use insights and automation to predict issues and streamline decisions. ITBM delivers agility for better business results and benefits from initiatives. Lastly, ITAM automates the end-to-end lifecycle for software, hardware and cloud to reduce risk and optimize costs.

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